FAQ

Find Answers to Your Questions

How can I contact you for support?

You can reach our support team by phone at (800) 250-6619 or by filling out the contact form on our Contact page. We're happy to help with sizing, orders, or general product questions.

Are there size charts available for your products?

Yes, every product page includes a detailed size chart to help you find the right fit. If you're still unsure, our support team is happy to help you choose the right size.

What conditions do your braces and supports help with?

Our products are designed to support recovery and pain relief for a wide range of conditions, including sprains, strains, arthritis, tendonitis, post-surgical recovery, and general joint instability.

How do I clean or care for my brace?

Most of our braces can be hand washed with mild soap and cold water, then air dried. Please refer to the care instructions included with your specific product, as materials can vary.

How long should I wear my brace each day?

Wear time depends on your condition and your healthcare provider's recommendation. Many customers wear their brace throughout the day during activity, removing it periodically to rest the area.

Can I wear my brace while sleeping?

Some of our braces are designed for nighttime wear, while others are intended for daytime activity only. Check your product's specific instructions, or consult your healthcare provider for guidance.

What makes your products different?

Our products are developed with input from healthcare professionals and designed for both comfort and clinical-grade support, so you get relief without sacrificing everyday mobility.