Need Help?

Fill in the contact form below and one of our customer support specialists will be in touch!

Email
contact@ovationmed.com
Phone
(800) 250-6619
Address
5155 Clareton Drive Suite 202
Agoura Hills CA 91301
Ovation Medical Is More Than Just a Medical Supply Company.
Ovation Medical Is More Than Just a Medical Supply Company.
FAQ

Frequently Asked Questions

How long does it take to process an order?

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order is shipped.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please visit our Returns page for more details or contact our support team.

How do I apply a discount code to my order?

You can enter your discount code at checkout. Be sure to click "Apply" before completing your purchase.

What if I receive a damaged or defective item?

If your item arrives damaged or defective, please contact us immediately. We'll arrange for a replacement or a refund as quickly as possible.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay for online orders.

Will I receive a confirmation email after placing an order?

Yes, you will receive a confirmation email with your order details shortly after checkout. If you don't receive it, please check your spam folder or contact us.

Can I place a bulk order for my clinic or facility?

Yes, we offer bulk ordering options. Please contact us for special pricing and details on large orders.

How do I request an invoice for my order?

An invoice will be sent automatically via email after your order is completed. If you need an additional copy, please contact our support team.